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Organizational Knowledge

The goal of knowledge management is not only increasing the performance of individuals within the organization but of the organization as a 'whole'. It implies an organizational view of the problem where individuals cooperate, as much as possible carrying on evidence-based care processes, each behaving according to the role the organization assigned her/him [1]. Thus, only cooperative care processes can attain the goals, in terms of efficiency, effectiveness and quality of care, the organization planned to achieve [2]. A strong contribution in this direction is coming in these years from the workflow area. A Workflow Management System (WfMS) is defined by the Workflow Management Coalition [3], a non-profit, international organization, as "the automation of a business process, in whole or part, during which documents, information or tasks are passed from one participant to another for action, according to a set of procedural rules". Taking an organizational view of evidence-based care processes, Stefanelli proposed the definition of "Careflow Management Systems (CfMS)" to indicate similar support systems in medical domains where guidelines have been developed and disseminated.

Careflows Management Systems »

References

[1] Stefanelli M.
The socio-organizational age of artificial intelligence in medicine.
Artificial Intelligence in Medicine 2001;23:25–47.

[2] Stefanelli M.
Knowledge management to support performance based medicine.
Methods of Information in Medicine 2002;41:36–43.

[3] URL: http://www.wfmc.org/